JENNIFER DIAZ

• (352) 234 -7772 • jennifer.diaz1787@outlook.com • www.linkedin.com/in/jennifer-diaz-ser
• http://jenniferdiazva-pa.com • 1750 N Bayshore Drive, MIAMI, FL, 33132

PERSONAL STATEMENT

Efficient, highly organized and dedicated executive assistant with 10 years of experience and a record of working to very high standards at Director/Board level. Undertakes complex assignments, meets tight deadlines and has ability to prioritize. Operates with a strong sense of urgency and thrives in a fast-paced setting. Experience in leading and working in team environments with extreme attention to detail and problem-solving skills. High level of integrity and discretion in handling confidential information and dealing with professionals inside and outside the company. Positive and proactive; self-starter who can have fun at work and help others do the same. Fluent in English & Spanish.

PROFESSIONAL EXPERIENCE

Outform • Miami, Florida • July 2021 – Oct 2021
Executive Assistant to CEO

• Owned project management and planning for annual, bi-annual, quarterly, and monthly usiness meetings; team off sites; fiscal year budgeting exercises; space planning for teams; and more.
• Managed Executive’s mailboxes and calendar in a timely manner.
• Scheduled and oversaw personal appointments, and took care of other highly leveraged personal tasks to support the CEO and his family.
• Served as a positive ambassador on behalf of the CEO, by consistently acting in a way that leaves people with a positive perception of the company while truly embodying our values.
• Ensured CEO is prepared for professional meetings and personal and professional events, by soliciting agendas, drafting prep docs, creating itineraries, making reservations, printing material, and doing whatever it takes to ensure effective preparation.
Accomplishments
• Developed new master schedule (including annual and quarterly meetings) by arranging meetings and ensuring that the executives are spending their time effectively on the priorities that matter.
• Effectively supported teams that span multiple continents. Ensuring that individuals understood the team goals independent of their location.

Vodafone Group • London, UK • October 2019 – February 2020
Executive Assistant to Digital Transformation Director

• Calendar management, including coordinating meetings and events
• Schedule and manage meetings, including scheduling of conference rooms, coordinating logistics, etc.
• Book and coordinate travel arrangements including air and hotel bookings, liaising with other Vodafone offices for internal meetings and managing last minute changes as required
• Order workstations, devices and accessories as needed by the team
• Support digital transformation team in project management & execution
• Coordination of recruitment and the on-boarding and off- boarding of team members
• Took minutes during meeting and follow up on action log
• Manage Director’s e-mails and correspondence in a timely manner
• Group administration (Managing share drive, Microsoft Teams, Updating Distribution list, etc.)
Accomplishments
• Effectively executed logistics for Digital Forum of 70 participants
• Developed PowerPoint presentations, often delivered to 400+ employees as strategy-deployment tools.

MARS Inc. • Miami, FL • December 2016 – June 2019
Executive Assistant/Office Manager to Regional President & VP’s of LATAM

• Extensive diary management over multiple time zones
• Managed the President’s inbox, invites, proposals and meeting requests
• Planned heavy international and domestic travel logistics (including flights, hotels, transfers, etc.) and visas where applicable
• Completed and submitted biweekly expense reports for business credit cards expenses in a timely manner
• Worked collaboratively with counterparts in other global offices
• Oversaw organization for quarterly management meetings, town hall video conferences, leadership periodic calls, executive one on one meetings and conferences
• Managed office billing process and accounting procedures consistent with corporate guidelines, including but not limited to: PO Creation in SAP, billed/unbilled expenses and accounts receivables
• Managed relationships with vendors, serviced providers and landlord, ensuring that all items were invoiced and paid on time
• Evaluated office expenses and expense reports charges with Finance to reduce/manage costs monthly
• Organized office operations, procedures and provided general support for visitors
• Responsible for crisis prevention & preparedness for the Miami Office Site
Accomplishments
• Successfully coordinated with Corporate Affairs the opening of the Mars Miami Office, including but not limited to: corporate policy implementations, office decorations to company standards, creating new vendor relationships and implementing IT courses for 20 employees.
• Effectively created corporate accounts with over 5 Hotels in Miami that benefited Mars Associates from all over the world.

Philip Morris International • Madrid, Spain • October 2012 – October 2016
Executive Assistant to Finance Director of Spain & Portugal

• Assisted with Board Members meetings, full scope of top-level documents and materials preparation
• Effectively invoiced weekly the main vendor in the region
• Processed and properly coded invoices from outside vendors
• Prepared monthly estimate and budget report for Financial Analyst
• Arranged domestic and international travel accompanied by extensive travel itineraries
• Tracked expenses and submitting monthly expense reports
• Organization of end to end travel support including full travel booking and visas.
• Processed purchase orders and pro-forma invoices
• Recovered Tax on employee´s expense reports
• Took charge of additional tasks and projects as assigned
Accomplishments
• Effectively executed logistics and attended all the annual and semiannual conferences within the finance department and collaborated in organizing company large off-site events for around 70 participants.
• Successfully supervised client database by ensuring each client had the required documents and background checks up to date.

Red Bull GmbH • Madrid, Spain • September 2011 – October 2012
Executive Assistant to Sales Director of Spain

• Proactively managed Executive's ever-changing calendars
• Booked business travel and accommodation, visas, meeting rooms, conference calls, restaurants, etc
• Arranged materials including letters, memos and PowerPoints for presentations
• Prepared presentations, owning agendas for key critical meetings. Such tasks may include assembling highly confidential and sensitive information
Accomplishments
• Cross- collaboration in organizing and managing several company events such as Formula 1, Motocross X Fighter & Club Openings in Ibiza.
• All assigned projects completed on time.

Road Runner Permits • Fort Lauderdale, Florida • January 2007 – November 2010
Administrative Assistant to President/Owner

• Answered phone calls and general administrate functions
• Managed Customer and Vendor database- Serve as customer service back-up
• Produced financial reports monthly and as needed
• Responsible for general office functions
• Maintained and organized the office space
Accomplishments
• Developed new database for file inform.
• Designed and implemented a scanning system that increased office productivity by 50 percent.

EDUCATION

Bachelor of Business Administration

Universidad Rey Juan Carlos · Madrid · 2014

RELEVANT SKILLS

• Proficient in Microsoft Office Suite • Strong IT Skills • Lotus • SAP • Ebuy • Concur • Kronos • Logitech • Polycom • Blue Jeans • Skype • Correspondence • Calendar Management • Travel Planning • Presentations • Cross Functional Relationships • Travel Arrangements • Manage Budgets & Projects • International Travel • Problem Solver • Strong scheduling and travel Coordination Skills • Focused • People Team • Lead by Example • Project Management • Integrity • Discretion • Emotional Intelligence • Verbal & Written Communication

COURSES:

• Risk & Resiliency Course • Introduction to Finance • Time Management • Introduction to Project Management • Foundations of Business Tragedy • Decision Making